After buying the extender (Belkin from Best Buy) and setting it up (with the same security/passwords as the parent, took 2 minutes), the Genie then recognized both my parent network and It says the internet connection speed is too slow, even though all my other wireless devices near the genie get an almost flawless connection to my wireless network (Avg Speed near Have to rest and repeat system setup. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party. have a peek here
Please contact us. An Ethernet cable ran from the stand alone modem to the genie system. It is a HR22/100 receiver. Even with one receiver I was told I had to get the "whole home" service, and as such, the connection had to be wireless. https://support.directv.com/app/answers/list/p/1263
Today i said i want a new genie. The quality is descent. Techs verified this.
I rest again and repeated network setup and it connected. Post Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 22 of 63 (18,405 Views) Reply 0 (0) Rate this reply Skip navigation UploadSign inSearch Loading... Directv Problems Today From day one it was sluggish, sometimes taking 4 or 5 seconds just to respond to a command from the remote.
Thread Status: Not open for further replies. Troubleshooting Direct Tv No Signal Don't understand why it keeps dropping. Have to rest and r... check that I did a speed test before I call the CSR.
all connected just fine, as well as upgraded wireless and a brand new Motorola SBG6580 that makes all of my devices work wonderfully. Directv Dvr Recording Problems Still need help? Re: Genie keeps dropping Internet connection. Have to rest and repeat system setup.
Bottom line, it was a challenge I could not find the answer. https://www.att.com/esupport/article.html#!/directv/KM1011983 Make sure you are connected to the Internet, or reconnect. Directv Receiver Problems Tried running setup 3 times before hard resetting receiver. Directv Box Wont Turn On When I reported it didn't have an answer.
Support Videos Visit our video library for helpful tutorials, demos, tips and tricks, and more. navigate here Why is this happening? Since ATT owns direct hum!! There are too many complaints on this forum and elsewhere, for this not to be a problem with the genie itself. Directv On Demand Not Working
Post Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 26 of 63 (18,407 Views) Reply 0 (0) Rate this reply WIFI signal is very strong, so this makes no sense. However, when I immediately go to download a different movie on the same channel it will download as normal (slow using wireless or the DECA), reasonable fast using the ethernet cable.I'm Check This Out Are you prompted on the receiver to select a network type?
Proceed with the troubleshooting... Directv Receiver Not Responding To Remote Then on your DVR go to channel 1239 in your guide and select a music program. If you see a banner showing a program title and description at the top of the screen, try this .
By the time I got to the VOD content, received the same "no internet connection" warning.Google auto completed "directv genie wifi problems" and I ended up here. If there is heavy rain, snow or hail the only thing you can do is wait for the weather to pass if you want to watch live TV on your HDTV. Strong signal. Directv On Demand Not Working 2016 Post Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 20 of 63 (18,405 Views) Reply 0 (0) Rate this reply
Typically, as soon as AT&T took over, that money saving option was no longer offered to me. Post Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 21 of 63 (18,405 Views) Reply 0 (0) Rate this reply I have the identical problem. http://sevevb.com/not-working/direct-sound-not-working.html All other wireless devices in house have no issues.
Seems fishy.they are either going to fix this problem or i am getting new receivers that are hard wired and forget this wireless stuff. My Wi-Fi has been working well for about 3 months so not sure why it would have started now. The hardware is seriously out of date now, but don't hold your breath waiting for AT&T to do anything about it. Join our site today to ask your question.
Unplug the end of the power cord connecte... Featured Support Products Billing How to pay your bill How to read your bill How to sign up for Paperless Billing How to redeem your rebates Billing and account support Auto Today being the latest and i was told they were aware of the issue and were working on it. To make sure that your DirecTV receiver sends the best looking picture to your HDTV you need to go to the DirecTV menu.
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you mentioned that tech said "he replaces the standalone modem"What are you referring to? All other marks are the property of their respective owners. Post Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 10 of 63 (18,403 Views) Reply 0 (0) Rate this reply Update: Hubby ran 100 ft Ethernet cable through attic from router to TV.
Tech Support treats my issue as if its only happening to me.